My Contacts

No contacts found.
{{ contact.name }}
{{ contact.email }} {{ contact.phone }} {{ contact.account }}
{{contacts[contactToView].name}}
{{demo_table_data.sectionHeaderTitle}}
{{demo_table_data.fields[0]}} {{demo_table_data.fields[1]}} {{demo_table_data.fields[2]}}
{{item[0]}} {{item[1]}} {{item[2]}}
No data available
{{demo_card_data.sectionHeaderTitle}}
{{ item[0] }}

{{demo_card_data.fields[1]}}: {{ item[1] }}
{{demo_card_data.fields[2]}}: {{ item[2] }}
{{demo_card_data.fields[3]}}: {{ item[3] }}
{{demo_card_data.fields[4]}}: {{ item[4] }}

No cards available

Zoom Contact Center Engagements
Engagement ID Start Time Queue Name
{{engagement.engagementId}} {{engagement.startTime}} {{engagement.queueName}}
No engagement history found

New Contact

Contact Information

Fill in the details to create a new contact

ZCC Engagement Tiles

The tiles below track Engagements detected by this App, with the visible engagement higlighted in green.

Engagement ID: {{engagementId}}
Queue: {{data.queueName}}
State: {{data.state}}
Channel: {{data.channel}}
Global Variables: {{getGlobalVariableCount(engagementId)}}
Consumer: {{data.consumerDisplayName}}
Email: {{data.consumerEmail}}
Number: {{data.consumerNumber}}
consumerId: {{data.consumerId}}


APIs

APIs
makePhoneCall

APIs
Decrypted App Context

Note: App context shown above is encrypted. Below is the decrypted object (requires backend).

{{JSON.stringify(DecryptedAppContext, undefined, 2)}}

Decrypting...

Misc APIs

{{event.source}} {{event.name}} {{ event.timestamp.toLocaleTimeString() }} 
{{JSON.stringify(event.payload, undefined, 2)}}

Waiting for first event...

Use the authorize() function for in-client OAuth to get user details via the Zoom Marketplace API (/users/me).

User Data (from /users/me)
Name: {{zoomApiUserInfo.first_name}} {{zoomApiUserInfo.last_name}}
Email: {{zoomApiUserInfo.email}}
Account ID: {{zoomApiUserInfo.account_id}}
Account Number: {{zoomApiUserInfo.account_number}}

No user info retrieved yet.

Note: This app calls authorize() on launch. Use the button to re-trigger.

Demo Mode Settings

This app is used for reviewing the ZP & ZCC Zoom Apps Events & APIs. For questions please contact Justin Steinberg

App loaded at {{timewhenapploaded}}


Privacy Policy: This app stores 'contacts' and basic app 'state' in the backend. Call logs and Zoom user data are not stored. For Zoom Employee testing/demo purposes only. Do not store customer data.